![]() We have lost the combination to our digital activated Sentrysafe. ![]() Get the three-number combination for your safe if you have it written down and not memorised. ![]() The model number and serial number from your safe. Opening your Sentry 1250 safe consists of more than just twisting to each number and the safe opening. Diploma (Honors) 774 satisfied customers. Assuming this is the first time the Sentry Safe is being operated, remove the shipping screw which is on the inside of the door, using the screwdriver.The serial number is typically found on the front of the door, lower right corner on a small sticker the right outside wall of your safe or under the keypad/dial on the front of safe. Please indicate how you would like to receive your combination. To start, position the handle of the safe UPWARD in the horizontal position. Find the 3-number combination on the back of the Sentry Safe manual. Options include first class mail, e-mail or fax. They are available Monday through Friday from 8:30 a.m. Your letter must clearly indicate which method you are choosing to receive your combination, as well as the mailing address, e-mail address, or fax number to which it should be sent. If you have the correct combination and any other necessary keys and your safe still wont open, consult with the SentrySafe customer service team at 80. Note that failure to indicate the method in which your combination should be returned to you will result in delays to the process. In the event you need to open the safe after the owner is deceased, your notarized letter will also need to include that you are now the owner or executor of the estate and need access to the safe. ![]() For more information on how the Master Lock Company uses and protects your personal information, read our privacy policy. You must also include a copy of the death certificate. If you hold Power of Attorney for the safe owner and need to access the safe, your notarized letter will also need to include that you are acting on behalf of the safe owner.Monday - Friday, 8:30 AM - 5:00 PM US Central Time. You will need to include a complete copy of the Power of Attorney documentation to confirm that you have the authorization to act on their behalf in this type of circumstance. ![]()
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